To open the Service report tab: From the [Listings/Closings] menu, click Current [listings/closings]. Select the listing/closing to view and click View or edit [listing/closing]. Click the Service report tab.
After adding an activity to a service report, you can change or edit the details of the activity before publishing it. Note that you can only change the activity details while viewing the listing or closing record.
To change a service report activity
From the Service Report tab, select the activity that you want to modify.
Click the Change activity action menu item.
On the Edit activity for [Listing/Closing address] pop-up window, do any of the following:
In the Description field, change the activity’s description by typing or clicking the list icon to select a preset item.
In the Date field, change the activity’s date by typing or clicking the calendar icon.
In the Time field, change the time of the activity by typing the new time or by using the spin buttons.
In the Cost field, change the total cost it took to perform the activity by typing a value.
In the Details section, change any details for the activity by typing the details or by clicking the Details link to select a preset item.
Click Close.